Frequently Asked Questions

Need more answers? We're here to help! Here are some of the most common questions parents ask.

✺ General FAQs ✺

  • While every parent’s journey is unique, many clients experience increased patience, reduced emotional reactivity, improved ability to handle stress, and a deeper sense of connection with their children. Like any skill, emotional regulation takes practice, but our resources provide the foundation for long-term change.

  • We get. We’ve spent $$$ on mental health and parenting resources, only to feel frustrated when the support didn’t meet my expectations. That’s why our services and resources are designed to give you essential tools and knowledge—serving as the foundation for building skills and resilience over time. If you have specific goals, we collaborate with you to set realistic expectations and create a plan that truly supports your journey.

  • If you're unsure where to start, consider what you're currently struggling with. If you want structured guidance, a course may be best. If you need personalized support, 1:1 coaching can help. You’re always welcome to reach out for recommendations based on your needs.

  • Refunds are not available for 1:1 visits or meetings.

    Due to the nature of PDF and video resources, refunds are not guaranteed for guides or courses. If you feel your course isn’t the right fit or didn’t meet your expectations, email us at drjen@allthefamilyfeels.com within 30 days—we want to make it right!

    For any questions or special circumstances, feel free to reach out.

  • We provide mental health support and wellness resources for parents, including 1:1 mental wellness visits, 1:1 coaching, group support meetings, self-paced courses, and downloadable tools designed to help you manage stress, regulate emotions, and create a calmer home environment. Our approach combines psychology, neuroscience, mindfulness, and practical strategies tailored to the challenges of parenthood.

  • Parenting can be overwhelming, and it’s easy to feel frustrated, exhausted, or reactive. Our services help you build emotional regulation skills, reduce stress, and develop mindful parenting techniques. This not only improves your well-being but also creates a more peaceful, connected family dynamic.

  • Absolutely! The tools we teach—mindfulness, nervous system regulation, emotional awareness, and stress management—benefit all parents, whether you’re experiencing significant challenges or just looking for ways to improve your emotional well-being and connection with your family.

  • This depends on your starting point and how consistently you apply the tools. Some parents notice small shifts within days, while deeper changes often take weeks or months of intentional practice. Our goal is to provide strategies that create lasting transformation, not just quick fixes.

✺ Balanced Beginnings Course ✺

  • This course was created with pregnant and postpartum birthing mothers in mind. While the postpartum period is often defined as the first 12 weeks after birth, many experts agree it extends well into the first year.

    That said, if you’re beyond the first year, this course can still be incredibly valuable. It will help you better understand the changes in your maternal mind and body, making sense of what you’ve experienced and what you’re still adjusting to.

  • I know you’re busy—no question about it! That’s why this course is divided into bite-sized lessons (10 in total), each lasting about 5–10 minutes. Every lesson provides clear, actionable information that fits seamlessly into the course's overall context.

    From start to finish, including exercises, the course takes about 2 hours to complete. However, you can revisit sections as often as you like and go through the material at your own pace. Many moms choose to work through the course in 10–20 minute sessions over a few weeks.

  • The course is video-based—but don’t worry, it’s not just boring PowerPoints or dull slides! The videos are conversational, with helpful visuals and occasional slides to clearly explain key points. Plus, there’s a printable PDF workbook included to support the course and give you space for notes.

  • This course is packed with the information I wish I’d been given during the perinatal period but didn’t have. I truly believe it will be just as impactful for you. You’ll gain new insights into how your mind and body function during early motherhood, helping you make sense of your feelings and start managing your emotions and reactions more effectively.

    You’ll learn to recognize why you’re responding the way you are in any given moment, how to monitor your nervous system, catch unhelpful automatic thoughts, and regain control over your reactions to show up as the mom you want to be. While it won’t happen overnight, this course provides the foundational knowledge to empower you to identify the changes you need to make—and as you practice, it will become easier and more natural.

    Although the focus is on the mind and body during early motherhood, the lessons extend beyond this stage, offering insights into how your nervous system works and how your emotions, thoughts, and behaviors are connected. This core knowledge will not only improve your mental well-being now but continue to benefit you for the rest of your life.

  • Forever! You can watch at your own pace and revisit as often as needed. (That said, sharing your account with others will impact how we track course progress and will result in losing access to your account.)

  • I’m confident this course will give you game-changing insights and tools to help you better understand your new mom brain and body, manage your emotions, and create a calmer household. But if you complete the course and feel it wasn’t helpful (though I truly believe that won’t happen!), I’ll gladly refund your purchase within 30 days.

✺ ATFF Parent Club ✺

  • Coaching is not covered by insurance. You may be able to apply Flex Spending (FSA) or Health Savings (HSA) funds depending on your provider. Utilizing FSA or HSA funds to pay for coaching typically requires you obtain a Letter of Medical Necessity (LMN) from your doctor and receive approval from you insurance plan administrator.

  • I know you’re busy—no question about it! That’s why this course is divided into bite-sized lessons (10 in total), each lasting about 5–10 minutes. Every lesson provides clear, actionable information that fits seamlessly into the course's overall context.

    From start to finish, including exercises, the course takes about 2 hours to complete. However, you can revisit sections as often as you like and go through the material at your own pace. Many moms choose to work through the course in 10–20 minute sessions over a few weeks.

  • Coaching focuses on personal growth, mindset shifts, emotional regulation, and practical strategies to help you navigate challenges and create meaningful change. It is not medical treatment and does not involve diagnosing conditions, prescribing medication, or managing clinical mental health disorders. If specialized medical care is needed, I can help guide you toward the appropriate resources.

  • Cancellations made at least 48 hours before your scheduled session are eligible for a full refund. If you need to discuss a refund outside of this window, please contact me directly to explore your options.

  • All coaching sessions are conducted via videoconference, allowing you to participate from the comfort of your home or office.

  • Sessions are 50 minutes and typically occur 1-4x per month, though frequency can be adjusted based on your needs and goals.

✺ Virtual Care Services ✺

  • I provide care to patients in the state of Washington ONLY. I provide medical visits focused on mental health, helping parents navigate stress, anxiety, overwhelm, and emotional regulation. While I can prescribe medication when necessary, my approach primarily emphasizes non-medication strategies such as mindfulness, nervous system regulation, and lifestyle-based interventions.

  • Do you prescribe medications: 

    For some patients, medication may be a beneficial part of their treatment for a certain period. As a licensed physician, I can prescribe and manage medications for patients in Washington State. However, I believe medication is most effective when combined with a comprehensive treatment plan that also addresses psychological, lifestyle, and environmental factors. Please note that I do not prescribe controlled substances at this time.

  • No, all visits are cash pay, and I do not accept insurance. However, I can provide a superbill upon request, which you may submit to your insurance for potential reimbursement. You may also use a Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA) if your plan covers mental health services. Coverage varies by plan, so I recommend checking with your provider.

  • You can schedule an appointment through the Simple Practive EHR, which also handles payment and intake forms. Once you book, you'll receive confirmation details and any necessary paperwork to complete before your visit.

  • My approach is holistic and patient-centered, focusing on emotional regulation, nervous system health, and practical mental wellness strategies. While I can prescribe medication if clinically indicated, my goal is to help parents develop long-term tools to manage stress, overwhelm, and emotional health effectively.

  • I am licensed to treat all residents of Washington State. You MUST be a WA State resident to receive virtual care. If you are not a WA resident, you can still utilize the available self-paced courses and guides. If you would like to discuss coaching services, please contact me directly drjen@allthefamilyfeels.com.

✺ Coaching Services ✺

  • Coaching is not covered by insurance. You may be able to apply Flex Spending (FSA) or Health Savings (HSA) funds depending on your provider. Utilizing FSA or HSA funds to pay for coaching typically requires you obtain a Letter of Medical Necessity (LMN) from your doctor and receive approval from you insurance plan administrator.

  • I know you’re busy—no question about it! That’s why this course is divided into bite-sized lessons (10 in total), each lasting about 5–10 minutes. Every lesson provides clear, actionable information that fits seamlessly into the course's overall context.

    From start to finish, including exercises, the course takes about 2 hours to complete. However, you can revisit sections as often as you like and go through the material at your own pace. Many moms choose to work through the course in 10–20 minute sessions over a few weeks.

  • Coaching focuses on personal growth, mindset shifts, emotional regulation, and practical strategies to help you navigate challenges and create meaningful change. It is not medical treatment and does not involve diagnosing conditions, prescribing medication, or managing clinical mental health disorders. If specialized medical care is needed, I can help guide you toward the appropriate resources.

  • Cancellations made at least 48 hours before your scheduled session are eligible for a full refund. If you need to discuss a refund outside of this window, please contact me directly to explore your options.

  • All coaching sessions are conducted via videoconference, allowing you to participate from the comfort of your home or office.

  • Sessions are 50 minutes and typically occur 1-4x per month, though frequency can be adjusted based on your needs and goals.

Still Have Questions?

We’re happy to help!