terms of service

Terms & Conditions

Last Updated: 12/4/2024

Welcome to All The Family Feels LLC (“All The Family Feels”). By using https://www.allthefamilyfeels.com (“Website”) or accessing any of our publications, courses, products, or services (collectively, “Publications”), you agree to comply with the following Terms & Conditions (“Terms”).

If you do not agree to these Terms, please discontinue use of the Website and Publications immediately.

1. General Use Requirements

By using the Website, you affirm that:

  • You are at least 18 years old (or have reviewed these Terms with a parent or guardian, who agrees to them on your behalf). Children under 13 are not permitted to use the Website.

  • You are a legal resident of a country where access to this Website is permitted.

  • You agree to abide by these Terms and our Privacy Policy.

We reserve the right to modify these Terms at any time. Your continued use of the Website signifies your acceptance of any changes.

2. Intellectual Property & Limited License

All content on the Website and in our Publications—including text, images, graphics, designs, and intellectual property—is owned by All The Family Feels. We grant you a limited, revocable, non-exclusive license to:

  • Purchase and use a single copy of any Publication for personal, non-commercial purposes.

  • Direct others to our Website for their personal use.

You may not reproduce, distribute, or share our content without written permission.

3. Disclaimer

Our content is for educational purposes only and does not constitute medical, psychological, or therapeutic advice. If you have concerns about your mental health, please consult a qualified healthcare provider.

We make no guarantees regarding the effectiveness of our content. Your use of our Website and Publications is at your own risk. If you are experiencing a medical or mental health emergency, call 911 immediately.

4. Access & Third-Party Platforms

We strive to maintain Website accessibility but do not guarantee uninterrupted service. We are not responsible for third-party content linked from our Website.

5. Purchases & Refunds

You may contact All The Family Feels via email at drjen@allthefamilyfeels with any questions or concerns. All The Family Feels reserves the right, in its sole discretion, to determine whether or not to replace any items lost in shipping, and will address customer services inquiries on a case by case basis. All purchases are final. No refunds will be issued except as required by law. You agree to provide accurate billing information.

6. Governing Law

These Terms are governed by the laws of the State of Washington. Any disputes will be resolved in Seattle, WA courts.

7. Contact Us

For questions, contact us at support@allthefamilyfeels.com.

By using our Website, you acknowledge that you have read and agree to these Terms & Conditions.

Indemnification & Limitation on Liability

In addition to any other indemnification obligations and limitations on liability stated above, you agree to indemnify and hold harmless All The Family Feels from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising from:

  1. Your use or access of the Website, Content, or Publications in violation of these Terms.

  2. Any infringement or violation of a third party’s rights due to your use of our Website, Content, or Publications.

  3. Any damage, unauthorized access, or harm caused by your provision of data to us or our use of your data.

Your sole and exclusive remedy for any dispute with All The Family Feels is to stop using the Website and Publications. Under no circumstances shall All The Family Feels, its affiliates, employees, contractors, or representatives be liable for direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, data, or business opportunities. Some jurisdictions may not allow these limitations, so they may not apply to you.

Law and Venue

These Terms are governed by the laws of the State of Washington. Any disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association ("AAA") before a single arbitrator in Seattle, WA. The parties will share arbitration costs equally, unless otherwise determined by the arbitrator. Either party may seek injunctive relief if necessary.

Any claim arising from these Terms must be filed within six (6) months of the event giving rise to the claim. Claims brought after this period are waived.

All claims must be brought individually, and you waive any right to participate in a class or collective proceeding against All The Family Feels.

Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in effect to the fullest extent permitted by law.

Miscellaneous Provisions

  • If you experience adverse physical symptoms while using our Website or Publications, discontinue use and consult a healthcare provider.

  • Headings are for reference only and do not affect the interpretation of these Terms.

  • These Terms apply to All The Family Feels and its successors, including any future ownership changes.

  • We may receive commissions from products or services sold through affiliate links. Contact us for a list of affiliations.

These Terms survive the termination of your use of the Website and Publications.